Avoid Missing Orders
Tom Falzani avatar
Written by Tom Falzani
Updated over a week ago

We want to give you clear guidance so you know what’s expected and can provide a 5-star customer experience for every delivery.

We ask all merchants to meet four basic requirements: overall rating, response rate, cancellations, and acceptance of deliveries. Beyond the basics, you’ll also get reviewed by customers who order with you.

What's expected?

  • Sales are dependent on the reliability

  • When your store gets an order you should accept it promptly so the customer orders again

Tips:

  • Keep the tablet by the register and turned on

  • Check the tablet for an order every few minutes


Please contact us if you have any questions.
Email: support@luladelivery.com
Phone: +1 (267) 263-7197

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