Avoid Canceling Orders
Tom Falzani avatar
Written by Tom Falzani
Updated over a week ago

We want to give you clear guidance so you know what’s expected and can provide a 5-star customer experience for every delivery.

We ask all merchants to meet four basic requirements: overall rating, response rate, cancellations, and acceptance of deliveries. Beyond the basics, you’ll also get reviewed by customers who order with you.

What's expected?

Make sure that the items listed online are actually available in your store.

Tips

When an item goes out of stock at your store, archive the item from your inventory list. Here is a video of a demo of how to do this.


Please contact us if you have any questions.
Email: support@luladelivery.com
Phone: +1 (267) 263-7197

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