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Order Details: A Fresh Take on Order Editing and More!
Order Details: A Fresh Take on Order Editing and More!
Tom Falzani avatar
Written by Tom Falzani
Updated over a week ago

We're thrilled to unveil significant enhancements to our order editing experience, all designed to guarantee precision in order fulfillment and, most importantly, leave our customers delighted.

What's new?

  • A Fresh Look & Clearer Order Details

  • Revamped Edit Order Flow

  • Marking Items as Bagged

A Fresh Look & Clearer Order Details

We've revamped the user interface to bring you a cleaner, more intuitive design. Now, order instructions and customer allergens are displayed more prominently, ensuring you can effortlessly access and review any specific instructions or allergen information. This heightened visibility is our proactive step to help you sidestep potential issues and secure customer satisfaction.

Revamped Edit Order Flow

All order edits are now consolidated in the 'Edit Order' flow. This unified approach empowers you to handle various adjustments - be it tweaking item quantities, removing items, or even declining an entire order - all from one convenient location.

Here's how you can navigate the new process:

  • Start by pinpointing the need for an edit, which could stem from store operational hiccups like out-of-stock items or a customer modifying their order details.

  • Once identified, simply follow the on-screen prompts to make the necessary changes.

Remember, once you hit save, all edits and order denials are set in stone. So, we urge you to double-check your changes before giving the final nod.

Marking Items as Bagged

Another pivotal update is the requirement to tap on order items as you bag them. This step is crucial as it's the green light for marking the order as ready for pickup. It's a small yet vital step that ensures the order is prepped and accurate before it heads out for delivery.

We're confident that these updates will not only simplify the order editing process but also significantly enhance your user experience, ultimately leading to happier customers. Here's to smoother editing and satisfied customers!


Please feel free to contact us if you have any questions.
โ€‹Email: support@luladelivery.com
โ€‹Phone: +1 (267) 263-7197

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